Services · Home & small business

Technology problems, solved by an engineer.

General tech support plus seven specialty home services and a full small-business IT practice — all delivered by the same engineer. One number, one person, one standard.

✓ Baton Rouge owned & operated ✓ Licensed & insured in LA ✓ 90-day guarantee
01
Start here · From $40

General tech support, by video or in-home.

The default entry point for anything that’s broken, flaky, or confusing. Most routine problems are resolved in a single session — printers, Sonos, Roombas, email on a new phone, slow WiFi, one light that won’t connect. Larger issues get a real quote on the call.

What it covers

  • Remote Rescue. $40 for roughly twenty minutes on video. Most small issues are resolved on the call.
  • In-home visit. When the problem can’t be fixed over video, I come out. Labor only; no drive-out fee.
  • Printers & peripherals. Network print, mobile print, scan-to-email, configured properly.
  • Robot vacuums, mowers, smart appliances. Mapped and configured so they run reliably.
  • Wireless audio. Sonos and similar systems diagnosed; drop-outs resolved.
  • TVs, streamers, accessories. Apple TV, Roku, Fire Stick — paired, configured, working.
  • Anything else on the list. The baby monitor, the garage camera, the one lamp that won’t connect.
Remote Rescue
$40
~20 min by video. Credited toward larger work.
In-home visit
$150/hr
Minimum one hour. No drive-out fee.
Whole-home punch list
$500–$900
Half-day on site for a batch of issues.
Start with a Remote Rescue →
A batch of small issues handled in one afternoon. Printers, a robot vacuum, and a Sonos system.
02
Most asked · From $1,200

Fast, reliable WiFi that just works.

Most dead zones are layout problems, not hardware problems. I survey the house, place access points where coverage actually demands them, hardwire the backhaul, and configure the network properly from the start.

What’s included

  • Site survey. Walk-through of the home to map coverage and plan access-point placement.
  • Cabling to each AP. Hardwired backhaul so the mesh isn’t eating its own bandwidth.
  • Guest & IoT networks. Smart-home devices segmented from your personal network.
  • Parental controls & content filtering. Optional, per-device, easy to manage.
  • Cleanup. Old routers retired, cables dressed, utility closet left tidy.
Starting at
$1,200
Smaller homes & apartments.
Typical home
$2,400–$4,800
2,500–4,000 sq ft, 2–4 APs.
Time on site
Half-day to 2 days
One day for most homes; two for larger properties.
Start with a Remote Rescue → or See a sample network plan
A clean install in a Rouzan utility closet. Ceiling APs + hardwired backhaul.
03
From $1,800

Smart home that actually works.

A well-designed smart home runs on a single platform, not a collection of disconnected apps. I consolidate lights, locks, thermostats, and shades into one system and configure the scenes you’ll actually use day to day.

What’s included

  • One platform. Apple Home, Google Home, or Home Assistant — selected to match how you live.
  • Lights, locks, thermostats, shades. Consolidated under a single app.
  • Scenes & automations. “Goodnight” locks the doors, arms the cameras, and adjusts the thermostat.
  • Reliable voice control. Configured and tested so it works the first time.
  • Household onboarding. Everyone in the home is trained on how to use it.
Starting at
$1,800
Simple add-on to an existing setup.
Typical home
$3,500–$9,000
Lighting + locks + thermostat + scenes.
Time on site
1–3 days
Includes a follow-up visit to tune scenes.
Start with a Remote Rescue → or See a sample setup
Lutron keypad near a main entry. One button per scene, not one per bulb.
04
Most booked · From $2,200

Private home security — footage stays here.

Most consumer camera systems store footage in the manufacturer’s cloud. I install PoE camera systems that record locally to a drive in your home — no cloud subscriptions, no third-party retention — while still providing phone alerts and remote viewing.

What’s included

  • PoE cameras + local NVR. Hardwired, weatherproof, 4K at the front door.
  • 30–90 days of footage. Stored on a drive in your utility room. No monthly fee.
  • Motion alerts. Tuned for people and vehicles, not ambient movement.
  • Two-way audio & remote view. Secure, from anywhere. No cloud.
  • Camera placement walkthrough. Planned together before anything is mounted.
Starting at
$2,200
4-camera setup, single-story home.
Typical home
$3,800–$8,500
6–10 cameras + doorbell + NVR.
Time on site
1–2 days
Drywall patched; site cleaned.
Start with a Remote Rescue → or Camera placement guide
Exterior dome, painted to match trim. Local NVR, no cloud subscription.
05
New · From $2,500

AI for your workflow, tuned to how you work.

ChatGPT and Claude can save significant time when configured against your actual work — your files, your clients, your recurring tasks. I set up the tools, tune them to your workflow, and train you on how to use them.

What’s included

  • Workflow audit. Review of your current processes to identify where automation is worth the effort.
  • Custom GPTs & Claude Projects. Configured against your files, tone, and recurring tasks.
  • Email, drafts, summaries, meeting notes. Integrated into the tools you already use.
  • One hour of training. For you and anyone else on your team who will use it.
  • 90 days of tuning. Adjustments as you find what works in practice.
Starting at
$2,500
Personal / solo setup.
Small business
$5,000–$15,000
Whole team, shared tools, training.
Time on site
2–4 weeks
Primarily remote, with two in-person visits.
Start with a Remote Rescue → or What a setup looks like
A Claude Project set up for a Baton Rouge attorney’s intake workflow.
06
From $1,500

Home office setup, ready for Monday.

A fully-configured home office: monitors mounted and calibrated, lighting that works on camera, backup internet for storm days, proper audio, and cable management handled. You return on Monday to a workspace ready for use.

What’s included

  • Desk & monitor setup. Arm-mounted displays at eye level, cable-managed underneath.
  • On-camera lighting. Key and fill lighting tuned for video calls.
  • Backup internet. LTE or Starlink failover for outages and storms.
  • Audio. A dedicated microphone configured properly.
  • Cable management. Under the desk and through the walls where needed.
Starting at
$1,500
Existing desk, one upgrade.
Full setup
$3,000–$7,500
Desk, lighting, backup, AV.
Time on site
Half-day to 1 day
Most setups complete in a morning.
Start with a Remote Rescue →
Dual-monitor setup with hidden cabling. LTE backup in the closet.
07
From $600

Passwords & identity — locked down, properly.

A proper password-manager rollout and identity cleanup for the household: every important account migrated, strong two-factor authentication configured, and emergency access set up. Done in one afternoon.

What’s included

  • Password manager. 1Password or Bitwarden, deployed for the whole household.
  • Important accounts migrated. Banks, brokerages, email, Apple, Google — moved in one by one.
  • Strong two-factor authentication. Hardware keys or authenticator apps, not SMS.
  • Breach review. Audit of where your credentials have leaked, with remediation.
  • Emergency access. Spouse or executor can recover access when needed.
Starting at
$600
One person, critical accounts only.
Family plan
$1,200–$2,400
2–5 people, full migration.
Time on site
3–6 hours
One afternoon, end-to-end.
Start with a Remote Rescue →
Hardware 2FA keys. A ring of them lives on the fridge for the family.
08
From $3,500

Home theater & audio — one remote that works.

A theater system that works with a single remote or tap. One press turns on the display, switches the receiver to the correct input, dims the lights, and starts the source — every time.

What’s included

  • Distributed audio. Kitchen, patio, living room, all from one source or separate ones.
  • TV mounting & cable hiding. Inside the wall. No brick visible. No HDMI spaghetti.
  • One remote. A unified controller or iPad-based interface.
  • AV closet setup. Receiver, Apple TV, sources — stacked, ventilated, labeled.
  • Calibration. Sound and picture tuned to the room.
Starting at
$3,500
TV + soundbar + one remote.
Full theater
$8,000–$25,000
7.1.4 + projection + AV closet.
Time on site
2–5 days
Depends on wall and ceiling access.
Start with a Remote Rescue →
A clean AV closet in Country Club of Louisiana. Labeled, ventilated, quiet.
09
For small business · Separate menu

Run a small office? There’s a separate menu for that.

Workstations, cloud migrations, HR and CRM platform moves, email and backups, automations, and light custom software — for teams of one to fifteen. Fixed-fee where possible, with a signed agreement before any work begins.

For larger software builds, our sister company New Ark Digital is ready to help.

See the business menu → or See case studies
Featured case study
HR platform migration
~50 employees moved from WorkBright into Zoho People. Fixed fee, 2–4 weeks, pilot-first. Written up in full.
Read the case study →
Questions

Stuff folks ask before they book.

Don’t see yours? Start with a Remote Rescue and ask — if it’s not something I can help with, you’ll know in the first few minutes and the fee is refunded.

Do you charge a drive-out or diagnostic fee?+
No drive-out fees. The $40 Remote Rescue replaces the traditional diagnostic fee. If I come to your home for paid work afterward, the $40 is credited toward the project.
Who actually does the work — you or a subcontractor?+
Me. Rouge Tech is a one-person practice — no subcontractors, no rotating technicians. The engineer on the video call is the same engineer who shows up at your door.
What if I already bought equipment — will you install it?+
Usually yes. On the Remote Rescue I’ll tell you candidly whether the equipment will do what you need. If it won’t, I’d rather say so before anything goes on the wall.
How does the 90-day guarantee work?+
If anything I installed breaks within 90 days — hardware failure, connection issue, scene that stopped working — I come back and fix it at no charge. Parts are included when the failure is workmanship; at cost when it’s a manufacturer defect.
Do you do ongoing support or monthly contracts?+
Optional. Most homes don’t need one — systems are configured to stay stable. For larger setups, a monthly retainer is available covering monitoring, firmware updates, and priority response. We can discuss it on the Remote Rescue if it makes sense.
Can you just give me a quote over email?+
Not honestly, no. Every home is different — walls, wiring, existing equipment, how you actually use the space. A Remote Rescue is the fastest path to an accurate number, and most projects have a real quote by the end of the call.
How far outside Baton Rouge do you go?+
I cover East Baton Rouge Parish, St. George, Prairieville, Gonzales, and Central. Outside that area, reach out anyway — if the drive fits the scope, I’ll make it work. If not, I’ll tell you on the call and refund the fee.
What do you not do?+
I don’t handle commercial buildings or apartment-complex wiring. I don’t do solar, HVAC, or work requiring an electrician’s license beyond low-voltage. And I don’t resell equipment I’m not installing.
Ready when you are

Not sure which one you need? That’s what the Remote Rescue is for.

About twenty minutes on video with the engineer. $40, credited toward any work that follows. Quick problems are often resolved on the call; larger projects leave you with a real quote.

Book a Remote Rescue → Or call (979) 877-8711
Same-day reply during business hours.